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Unformatted text preview: Crystal Hammond Washburn Guitars: Sound Since 1883 In a firm that manufactures musical instruments and related equipment, production and operations management form the core functions of the business. Production and operations managers contribute to the final products, including quality, which Washburn sells for profit. The effective management of both, including outsourcing some production overseas and monitoring inventory can lower Washburns production costs. Also, it is clear that Washburn hires highly skilled workers who know exactly how to design and produce its instruments. These workers not only help lower costs but also contribute to innovation and customer relations because they tend to be musicians themselves. This helps maintain Washburns reputation as a manufacturer of high-quality, yet reasonably priced instruments. Although Washburn does use an assembly line for some of its products, it does not mass produce guitars in large numbers. They practically engage in customer-driven production. Students imagine guitars in large numbers....
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- Winter '11