03-27 Knowledge_Thought2-1

03-27 Knowledge_Thought2-1 - Thought & Knowledge...

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1 • Mental Representations Problem Solving Types of Problems ill-defined problems b don’t know the goal; the goal is not obvious Ex: How do we solve global warming? well-defined problems b know what the goal is that needs to be achieved Ex: Get car to mechanic
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2 Problem Solving Problem Solving refers to active efforts to discover what must be done to achieve a goal that is not readily attainable Initial State Goal State Problem Solving Car Broke Down Get Car To Mechanic Call Tow Truck Problem Solving Obstacles • Obstacles to effective problem solving: Irrelevant Information Functional Fixedness Mental Set Unnecessary Constraints Problem Solving Obstacles Irrelevant Information : sometimes problems involve too much information most of which can lead you astray.
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3 Problem Solving Obstacles Functional Fixedness: the tendency to perceive an item only in terms of its most common use. Problem Solving Obstacles
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03-27 Knowledge_Thought2-1 - Thought & Knowledge...

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