m2l1 - Fall 2010 Module 2 Production & Quality Lecture...

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David Robinson © D. Robinson, 2009 Fall 2010 Module 2 Lecture 1: Production I
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Module Overview 2 Production and Quality Management Quality Manufacturing Production Service Operations 1 2 3
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Manufacturing Production Decisions Manufacturing 3 Process Selection Project Management Site Selection Supply Chain
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Lecture Outline s Outsourcing: Make versus buy ° The “Virtual Corporation” s Production Processes ° The “efficient diagonal” s Introduction to Flow Charting 4
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OUTSOURCING Why should we make anything ? (“Offshoring” is just outsourcing to an overseas supplier)
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The Tasks of the Production System* 1. Provide what the customer wants, when they want it 6 2. Meet or exceed customer’s expectations for “quality” 3. Achieve the lowest possible cost * Andy Grove, former longtime CEO of Intel®
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An Important Production Decision: s Should we make or buy? he utsourcing 7 The Outsourcing decision
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• Does it make sense for the bike factory to ake its own paint? 8
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m2l1 - Fall 2010 Module 2 Production & Quality Lecture...

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