m4l6 - Module 4: Management of Organizations Professor...

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Module 4: Management of Organizations Professor Cristina Banks banks@haas.berkeley.edu Office Hours: Wednesday 2-4 @ F526
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Motivating People • Definition of work motivation. • The importance of job satisfaction and morale. he relationship between job satisfaction and • The relationship between job satisfaction and work performance. • Different ways of motivating people. • Which theory to use?
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What leads to high performance? Performance = f (Ability X Motivation) Ability = Skills and Training Motivation = Incentives, Rewards, Intrinsic Motivators
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High Performance Both Ability and Motivation must be high in order to get high performance from employees.
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and Morale • Job satisfaction : the degree of enjoyment derived from enjoying the job. • Morale : the overall attitude toward work. • High job satisfaction and high morale lead to employee retention and commitment. • Job dissatisfaction and low morale leads to low
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This note was uploaded on 02/05/2011 for the course BUSINESS 10 taught by Professor Johnsmith during the Fall '10 term at UCLA.

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m4l6 - Module 4: Management of Organizations Professor...

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