Notes - Leadership 01-24-11 Dr. Ruben - Making sense of...

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Leadership 01-24-11 Dr. Ruben - Making sense of leadership literature o Analyzed 100+ writings on leadership to answer this question o Identified 400+ unique facets of leadership 5 competency areas identified o Analytic competencies Self assessment – analyzing one’s own thoughts, emotions, and reactions Emotional intelligence – being able to understand what someone else is feeling and knowing how to handle it Problem definition – identifying underlying issues, concerns, problems, and tasks that need to be addressed in a given situation Framing issues – the way we choose to look at a problem Stakeholder analysis - Assessing perspectives of those likely to be affected by the decisions, policies, or practices of a leader or organization Stakeholder – anyone who benefits from the organization, people who are affected by the organization Need to figure out who the stakeholders are and then analyzie what is important to them Systems/organizational analysis – focusing on “the big picture,” including short- and long-term concerns and outcomes, for all those affected by leadership decisions, policies, or practices Taking your organization and looking at how it fits into the whole Analysis of technology to support leadership – assessing available technologies, and their potential strengths and weaknesses for supporting leadership efforts When can you use technology? When should you not use technology? Problem solving – analyzing a situation, identifying possible/appropriate leadership styles and courses of action; ensuring follow through Review and analysis of results – debriefing and analyzing outcomes to derive “lessons” Lessons learned o Communication competencies – all leadership is constituted through communication Credibility and trust – being admired, seen as magnetic, authoritative, honest, competent, and trustworthy Influence and persuasion – convincing other to adopt advocated ideas, points-of-view, or behaviors Influencing people while not necessarily having the role – try to convince peers and build support
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Interpersonal relations and team-building – creating effective interpersonal relationships, groups, and teams Listening, attention, question-asking, and learning – attending verbally and visually to the thoughts, behaviors, and actions of others Being present, listening to what people are saying Think about what people are doing and why they are doing it Writing and public speaking – conveying information, ideas, and opinions clearly through writing and oral presentations Adds to your credibility Being able to present in writing and orally Diversity an intercultural relations – valuing and working effectively with both men and women, and individuals of varying cultural, racial, ethnic, political, or lifestyle orientations Facilitation, negotiation, and conflict resolution – encouraging discussion
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This note was uploaded on 02/10/2011 for the course COMM 458 taught by Professor Immordino during the Spring '11 term at Rutgers.

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Notes - Leadership 01-24-11 Dr. Ruben - Making sense of...

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