Sessio12 - AFP Learning System: Treasury Session 12 Module...

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v1.1 © 2004 Association for Financial Professionals. All rights reserved. Session 12: Module 6, Chapter 21 - 1 AFP Learning System: Treasury Session 12 Module 6: Fiduciary Responsibilities & Relationship Management
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v1.1 © 2004 Association for Financial Professionals. All rights reserved. Session 12: Module 6, Chapter 21 - 2 Session 12, Module 6: Relationship Management Chapter 21: Relationship Management Entire Course: Questions and Review Exam Preparation Steps
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v1.1 © 2004 Association for Financial Professionals. All rights reserved. Session 12: Module 6, Chapter 21 - 3 Chapter 21: Relationship Management—Outline Financial Institution and FSP Selection Process Monitoring Financial Institution and FSP Risk Bank Relationship Management Account Analysis
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v1.1 © 2004 Association for Financial Professionals. All rights reserved. Session 12: Module 6, Chapter 21 - 4 Bank and FSP Selection Criteria Qualitative factors Geographic considerations Ability to fulfill specifications Personnel expertise, including customer service and product support Knowledge of specific industry Ability to customize or create new services and meet future needs Adequacy of internal controls, backups and disaster recovery plans Willingness to provide credit on flexible terms Quantitative factors Pricing Financial strength Cost of switching providers
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v1.1 © 2004 Association for Financial Professionals. All rights reserved. Session 12: Module 6, Chapter 21 - 5 Formal Selection Process Request for information (RFI) Vendor’s ability and willingness to provide service or solve key business problem Justify existing vendor or narrow field for RFP Request for proposal (RFP) Formal outline of company’s objectives and needs; requests bids Some government entities must use RFPs periodically to ensure competitiveness. AFP and BAI standard formats for computer analysis
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v1.1 © 2004 Association for Financial Professionals. All rights reserved. Session 12: Module 6, Chapter 21 - 6 Discussion Question What ten items should a typical RFP request from prospective vendors? Answers:
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This note was uploaded on 02/08/2011 for the course FINANCE 430 taught by Professor Richter during the Spring '11 term at Rutgers.

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Sessio12 - AFP Learning System: Treasury Session 12 Module...

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