Nov 08 SRM final deck - Novartis Approach to Supplier...

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Unformatted text preview: Novartis Approach to Supplier Relationship Management George Mobilio Supplier Relationship Management Process Qualify Segment Measure Assess Optimize MEASURE ASSESS QUALIFY MEASURE ASSESS Qualify Measure Assess SRM The 3 Core Elements of Evaluation QUALIFY MEASURE ASSESS QUALIFY MEASURE ASSESS Qualify Measure Assess Pre-Supplier Engagement Focused on identifying and applying criteria to evaluate any potential new source of supply What are the minimum, acceptable standards that a supplier must demonstrate to be considered for future tender events? 1. SRM Qualify Key Steps in developing Qualify Strategic Metrics A Q S C I R Each Indirect Category of Spend area needs to decide on a set of criteria based on the AQSCIR framework. . Assurance of Supply factors directly associated with the availability of goods/services Quality - Key features which ensure the performance of goods or services to a consistent, specified standard. Service - Factors which facilitate the delivery of category objectives. Cost/Economic Values - All cost factors associated with the purchase, utilization and management of category. Innovation - Continuous improvement of all parts of customer experience intended to reduce costs or create competitive advantage. Regulatory - Acting in accordance with stipulated laws, regulations, policies and procedures. Strategic Suppliers Key Suppliers Other Suppliers High Dependency High Spend Low Low 2. SRM - Supplier Segmentation Alternative Available Sources Difficulty of Switching Suppliers Cost of Switching Suppliers Complexity of Relationship Intellectual Property (IP) Issues Supplier Added...
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Nov 08 SRM final deck - Novartis Approach to Supplier...

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