SPTE 203 Ticketing and Box Office Management

SPTE 203 Ticketing and Box Office Management -...

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Ticketing and Box Office  Management
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What Are Tickets? Tickets are a form of limited contract –  between patrons and the venue. For a fee (the price of admission): 1) The patron is guaranteed the right to  “enjoy” the performance – see and hear in  reasonable comfort. 2) To see what is promised on the face of  the tickets. 
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What Are Tickets? (cont.) 3) At the place and time stated on the  tickets. 4) For no additional fee. 
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Why Did Tickets Evolve? 1) Accountability – keeping up with the  money. 2) Safety – Attempting to move some of  the patron traffic away from the day of the  event. 3) As a way of dispersing information –  Time, place, date, no cameras, no coolers,  attempting indemnification (not  responsible for accidents), etc.
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Why Did Tickets Evolve? (cont.) 4) Additional revenue from advertising. 5) Another safety issue – number of people in  the venue. 6) BIGGEST REASON – Promoters, acts,  agencies, and venues may not trust  each  other. Since each of the “players” has the 
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SPTE 203 Ticketing and Box Office Management -...

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