MGMT 371 Notes-Chapters1,2,4,6,7,9

MGMT 371 - Chapter 1 Define management-The attainment of organizational goals in an effective and efficient manner through planning organizing

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Chapter 1 Define management- The attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources. The four management functions : 1) Planning- the management function concerned with defining goals for future organizational performance and deciding on the tasks and resource use needed to attain them. 2) Organizing- The management function concerned with assigning tasks, grouping tasks into departments, and allocating resources in departments. 3) Leading- the management function that involves the use of influence to motivate employees to achieve the organizations goals. 4) Controlling- the management function concerned with monitoring employees’ activities, keeping the organization on track toward its goals, and making corrections as needed. You should, at the minimum, be able to define, place in order, and identify each of these functions. Define organization -A social entity that is goal directed and deliberately structured. Know the difference between effectiveness and efficiency . Effectiveness -the degree to which the organization achieves a stated goal. Efficiency -the use of minimal resources-raw materials, money, and people-to produce a desired volume of output. Management Skills 1) Conceptual skills- the cognitive ability to see the organization as a whole and the relationship among its parts. 2) Human Skills- the ability to work with and through other people and to work effectively as a group member. 3) Technical Skills- the understanding of and proficiency in the performance of specific tasks. You should, at the minimum, be able to define and understand the relationship between management level and the amount of these skills a manager needs. The roles of manager 1) Informational roles- describe the activities used to maintain and develop an informational network. These roles revolve around communication and the distribution of information, both verbal and written. 2) Interpersonal roles- pertain to relationships with others and are related to human skills. These roles revolve around leading, acting as a liaison, and handling ceremonial and symbolic activities. 3) Decisional roles- pertain to those events about which the manager must make a choice to take action. These roles require conceptual and human skills and revolve around the decisions a manager must make. You should, at the minimum, be able to define these roles and to identify the category the ten roles in exhibit 1.4, page 20, fall into.
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Informational Monitor- Seek and receive information, scan periodicals and reports, maintain personal contacts. Disseminator- Forward information to other organization members; send memos and reports, make phone calls. Spokesperson
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This note was uploaded on 02/10/2011 for the course MGMT 371 taught by Professor Mackenzie during the Spring '09 term at South Carolina.

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MGMT 371 - Chapter 1 Define management-The attainment of organizational goals in an effective and efficient manner through planning organizing

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