Chapter%2020%20-%20Organizational%20Change

Chapter%2020%20-%20Organizational%20Change -...

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Chapter 20 Copyright 2009, Vandeveer,  Menefee 1 Learning Outcomes:  Organizational Change Describe the driving forces for change. Define the role of change agents. Identify why people resist change. Discuss the ways organizations may  overcome the resistance to change.
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Chapter 20 Copyright 2009, Vandeveer,  Menefee 2 Organizational Change “The illiterate of the 21 st  century will  not be those who cannot read or  write, but those who cannot learn,  unlearn, and relearn.” Alvin Toffler
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Chapter 20 Copyright 2009, Vandeveer,  Menefee 3 Organizational Change Change is the single most important  factor in business today: every business is an ongoing source of  change. every professional discipline is a process  of change. every fundamental business principle  directs us to change.
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Chapter 20 Copyright 2009, Vandeveer,  Menefee 4 Organizational Change Every market force (customers,  competitors, technology, regulations,  distribution channels, suppliers, etc.)  creates change that forces change in  response. Globalization of markets demands  globalization of businesses.
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Chapter 20 Copyright 2009, Vandeveer,  Menefee 5 Organizational Change A leader will be hired to bring about  change; not to just maintain the  status quo. A leader will need to become a  change agent.  Change with times or get left behind.
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Chapter 20 Copyright 2009, Vandeveer,  Menefee 6 Organizational Change People who drive change are change  agents. Leaders are all agents of change:
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Chapter%2020%20-%20Organizational%20Change -...

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