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Unformatted text preview: Chapter 16 Chapter
Occupational Stress Serenity Prayer Serenity
“ God, grant me the serenity to God, accept the things I cannot change, courage to change the things I can, and wisdom to know the difference.” What is What Occupational Stress? http://www.youtube.com/watch?v=YdIOoIke4W Sources of stress at work Involves individual Involves characteristics characteristics Anxiety, Anxiety, tolerance of ambiguity, type A behavior, etc? type Combines with stress from Combines outside the workplace outside Related to the employee’s role Related role within the organization within Occupational Stress Evaluation Grid Evaluation
Recognizes that occupational stress occurs in seven different contexts:
1. 2. 3. 4. Sociocultural Organizational Work setting Interpersonal 1. 2. 3. Psychological Biological Physical/ Physical/ environmental environmental EXAMPLES of EACH? Why is Occupational Stress of Concern? Concern? Cost to businesses is >$200 Cost billion/year (Swoboda, 1992) billion/year Americans take fewer vacation Americans vacation days days Employees “always on call” Employees concept concept
Leads to increased sick days, drug or Leads alcohol abuse, and early death alcohol Can promote high turnover rates of Can turnover employees employees What What do you think of companies taking out life insurance policies on their employees? employees? Gender and Occupational Stress Stress Stressors that particularly affect Stressors women include: women Career blocks/ dual roles Sexual harassment Male-dominated climate
Performance pressure Gender stereotyping Isolation Lack of role models Occupational Stress Occupational and Disease Physiological effects Elevated serum cholesterol Elevated blood pressure Associated risk factors- tobacco Associated tobacco use and alcohol consumption use Psychological effects Low self-esteem Increased job tension Increased tension Low job satisfaction Occupational Stress Occupational and Disease Disease states Coronary Obesity Psychosomatic Diabetes Hypertension Peptic artery disease symptoms ulcers People eat as a way of relieving People stress at work. stress Short Comedy Break Short http://www.youtube.com/watch?v=n http://www.youtube.com/watch? v=Ue1wSWAXccU Occupational Occupational Stressors Job dissatisfaction is thought to Job dissatisfaction be related to what two factors? be
Salary Conditions of workplace Other factors include: Motivational factors, such as: Examples? Work environment Burnout Burnout Adverse stress reaction to work Adverse with psychological, psychophysiological, and behavioral components behavioral Symptoms include:
Diminished sense of humor Skipping rest and meals Increased overtime/no vacation Increased physical complaints Increased physical Social withdrawal Changed job performance Self medication Internal changes Five Stages of Burnout Five Stage 1: The honeymoon Stage honeymoon Stage 2: Fuel shortage Stage 3: Chronic symptoms Stage Chronic Stage 4: Crisis Stage 5: Hitting the wall What should you do to combat burnout? Identify the value and meaning of Identify your job your List all activities you like and rank List them in order of importance them Create a support group Start a physical self-care program Start a psychological self-care Start program program Do something silly every day Other things to Consider Other Sexual Harassment at Work Sexual harassment defined Working in the Home Workaholics Interventions Interventions Life-situation interventions
Find a job where you’re appreciated Find (incentives, flextime, daycare/school, exercise/relaxation rooms, etc.) exercise/relaxation Create boundaries between job and Create boundaries outside world (Examples?) outside Perception interventions
Find humor in work Find humor Distinguish between desire and need Separate your self worth from the task Identify situations and employ the Identify appropriate style of coping appropriate Interventions Interventions Emotional arousal interventions Relaxation exercises Physiological arousal Physiological interventions interventions Exercise Quotes Quotes
The healthy being craves an occasional wildness, a jolt from normality, a sharpening of the edge of appetite, his own little festival of Saturnalia, a brief excursion from his way of life. ~Robert Maclver No one can get inner peace by pouncing on it. ~Harry Emerson Fosdick ...
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- Spring '09