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Unformatted text preview: Leading- motivating employees to perform better Controlling- monitoring performance and making changes -Management levels : Top level senior executives- responsible for overall management Middle- translate goals into objectives Front-line supervise operational activities -Management skills-Technical being able to perform a specialized task -Conceptual being able to identify and resolve problems-Interpersonal - ability to communicate with others effectively -Emotional intelligence : skills of understanding yourself, managing yourself, and dealing effectively with others -Important to be: - a spet/generalist - self reliant -connected :-social capital-goodwill stemming from your social relationships...
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- Spring '11