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Unformatted text preview: • Leading- motivating employees to perform better • Controlling- monitoring performance and making changes -Management levels : • Top level – senior executives- responsible for overall management • Middle- translate goals into objectives • Front-line – supervise operational activities -Management skills-Technical – being able to perform a specialized task -Conceptual – being able to identify and resolve problems-Interpersonal - ability to communicate with others effectively -Emotional intelligence : skills of understanding yourself, managing yourself, and dealing effectively with others -Important to be: - a spet/generalist - self reliant -connected :-social capital-goodwill stemming from your social relationships...
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- Spring '11
- Management, innovation- int roduce, operational activit ies, -social capital- goodwill