Chapt6 - Chapter 6 The Job Characteristics Model (JCM)...

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Chapter 6 The Job Characteristics Model (JCM) Skill variety- the degree to which a job requires a variety of different activities so the worker can use a number of different skills and talents Task identity- the degree to which a job requires completion of a whole and identifiable piece of work task significance- the degree to which a job has a substantial impact on the lives of work of other people autonomy- the degree to which a job provides substantial freedom, independence and discretion to the individual in scheduling the work and in determining the procedures to be used in carrying it out feedback- the degree to which carrying out the work activities required by a job results in the individ. obtaining direct and clear info about the effectiveness of his performance Redesigning Jobs job rotation (cross-training)=practice of periodic shifting of an employee from one task to another o when activity no longer challenging employee is rotated to another job of same level and similar skill requirements o high JR=high desire to work reduces boredom, increases motivation, helps understand company better creates flexibility among all employees—everyone is easily adapted to change, filling vacancies however can cause disruptions, more money to train everyone job enlargement= expanding job horizontally increasing the number and variety of tasks for an individual that makes the job more diverse o JE differs fm JR bc actual job is redesigned, not changed o not as good feedback response job enrichment=vertical expansion of job
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Chapt6 - Chapter 6 The Job Characteristics Model (JCM)...

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