module06

module06 - Module 6 Module Controls and Controls Control...

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Module 6 Module 6 Controls and Controls and Control Systems Control Systems
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Module 6 What is important to know about the control process? How do managers exercise supervisory control? What are some useful organizational control systems and techniques?
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6.1 Control Controlling is one of the four management functions. Control begins with objectives and standards. Control measures actual performance Control compares results with objectives and standards. Control takes corrective action as needed.
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CONTROL Control as a Management Function Controlling is the process of measuring performance and taking action to ensure desired results.
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CONTROL Control Process Step 1: Control starts with objectives and standards Output standards measure results in terms of quantity, quality, cost or time Input standards measure the work efforts that go into the performance task
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CONTROL Control Process Step 2: Control measures actual performance Agreed-upon standards Accurate and timely measurement
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CONTROL Control Process Step 3: Control compares results with objectives Desired Performance - Actual Performance Need for action
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CONTROL Control Process Step 4: Control takes necessary action Management by exception is the practice of giving attention to situations that show the greatest need
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6.2
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module06 - Module 6 Module Controls and Controls Control...

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