ch16 - Management 11e Chapter 16 Chapter Teams and Teamwork...

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Management 11e John Schermerhorn Chapter 16 Chapter 16 Teams and Teamwork Teams and Teamwork
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Planning Ahead — Chapter 16 Study Questions How do teams contribute to organizations? What are the current trends in the use of teams? How do teams work? How do teams make decisions? Management 11  Chapter 16 2
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Study Question 1: How do teams contribute to organizations? Team A small group of people with complementary skills, who work together to achieve a shared purpose and hold themselves mutually accountable for performance results Teamwork The process of people actively working together to accomplish common goals Management 11  Chapter 16 3
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Study Question 1: How do teams contribute to organizations? Team and teamwork roles for managers: Supervisor — serving as the appointed head of a formal work unit Network facilitator — serving as a peer leader an network hub for a special task force Participant — serving as a helpful contributing member of a project team External coach — serving as the external convenor or sponsor of a problem-solving team staffed by others Management 11  Chapter 16 4
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Figure 16.1 Team and teamwork roles for managers Management 11  Chapter 16 5
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Study Question 1: How do teams contribute to organizations? Synergy The creation of a whole that is greater than the sum of its parts A team uses its membership resources to the fullest and thereby achieves through collective action far more than could be achieved otherwise Management 11  Chapter 16 6
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Study Question 1: How do teams contribute to organizations? Usefulness of teams: More resources for problem solving Improved creativity and innovation Improved quality of decision making Greater commitments to tasks Higher motivation through collective action Better control and work discipline More individual need satisfaction Management 11  Chapter 16 7
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Study Question 1: How do teams contribute to organizations? Common problems in teams: Personality conflicts Individual differences in work styles Ambiguous agendas Ill-defined problems Poor readiness to work Lack of motivation Conflicts with other deadlines or priorities Lack of team organization or progress Meetings that lack purpose or structure Members coming to meetings unprepared Management 11  Chapter 16 8
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Study Question 1: How do teams contribute to organizations? Management 11  Chapter 16 9
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Study Question 1: How do teams contribute to organizations? Formal teams Officially recognized and supported by the organization Specifically created to perform essential tasks Managers and leaders serve “linking pin” roles Management 11  Chapter 16 10
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Study Question 1: How do teams contribute to organizations? Informal groups
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This note was uploaded on 02/09/2011 for the course MGT 3315 taught by Professor Waner during the Spring '11 term at UCM.

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ch16 - Management 11e Chapter 16 Chapter Teams and Teamwork...

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