Just like - (Just like) starting over When I compare...

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(Just like) starting over When I compare companies that succeed with those that fail, the key difference is the degree of teamwork, alignment and accountability among their employees. It’s relatively easy to ensure high levels of those three things when you have 20 or 200 employees; it’s a different ball game when you have more than 2,000 employees spread across 46 states and nine provinces. Knowing I was no longer the guy who could create and maintain a high- performing team of that size, last June I hired someone who could make it happen: Launi Skinner, the former president of Starbucks’ U.S. operations. Along with installing Launi as president of 1-800-GOT-JUNK? (I remain the CEO), we’ve declared it a “New Day,” the start of a big-company approach to HR that will be our key to busting this recession. But for anyone still at the 20- or 200-employee mark, my message is this: going pro with HR would have benefited 1-800-GOT-JUNK? when it was much smaller. When Launi joined the company and started meeting members of our team from around the continent, it became clear that we had a lot of passionate and talented people who were not performing at the level needed to build our brand. Some individuals weren’t even executing at the levels required to
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This note was uploaded on 02/10/2011 for the course BUS 374 taught by Professor Ericlim during the Spring '09 term at Simon Fraser.

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Just like - (Just like) starting over When I compare...

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