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Unformatted text preview: M a r ilynn Long
4201 Glen Arbor Avenue Kenosha, W I 53140 (262) 555-2002 [email protected] OBJECT I V E To obtain a Help Desk Technician position that will use my technical and communication skills and computer support experience. ED UCAT IO N Ma rquette University, M il waukee, W I Bachelor of Science Degree, Information Technology September 2013 to May 2015 Gateway Technical College, Kenosha, W I Associate Degree, IT Computer Support Specialist September 2011to May 2013 RE LEVANT E XPER I E NCE I T Help Desk Specialist , Marquette University January 2014 to present • • Provided local and remote desktop support across campus Provided support for Windows, Macintosh, and Linux computers • Provided support for Microsoft and Adobe software p roducts • Analyzed and repaired network problems 199534a7b4c1f219f88b41c18fe782d14c031ba2 Computer Technician (part-t ime), Meridian Music Stores, M i lwaukee September 2011 to December 2013 • • • Installed new hardware Installed, updated, and upgraded application software Installed, updated, and upgraded antivi rus and antimalware software • CERT I F ICAT IO NS • • Updated device drivers for computer peripherals Microsoft Certified IT Professional (MCITP) Microsoft Certified Desktop Support Technician ( MCDST) • Microsoft Office Specialist (MOS) in Word, Excel, Access, and Outlook • Apple Certified Desktop Technician (ACDT) 199534a7b4c1f219f88b41c18fe782d14c031ba2 199534a7b4c1f219f88b41c18fe782d14c031ba2 ...
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This note was uploaded on 02/14/2011 for the course CISA 305 taught by Professor Na during the Spring '11 term at Cornell University (Engineering School).
- Spring '11