The Leaders Tool Kit. By Cy Charney. ISBN 0814408478.pdf -...

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The Leader’s Tool Kit
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The Leader’s Tool Kit Hundreds of Tips and Techniques for Developing the Skills You Need Cy Charney American Management Association New York Atlanta Brussels Chicago Mexico City San Francisco Shanghai Tokyo Toronto Washington, D.C.
Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Web site: This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Charney, Cyril. The leader’s tool kit : hundreds of tips and techniques for developing the skills you need / Cy Charney. p. cm. Includes index. ISBN 0-8144-0847-8 (pbk.) 1. Leadership. I. Title. HD57.7.C4756 2006 658.4 092—dc22 2005011788 2006 Cy Charney All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1
D EDICATION I owe so much to my family for their love, support, and caring. No matter how hard the week is Serenity and joy take over when I have my Wife Rhona Children Daneal, Thalia, and Davin Son-in-Law Dan And Grandchild Yael Together each Friday night. May the Supreme Ruler Bless and protect them Look down and care for them And grant them peace and joy.
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Contents Preface xi Acknowledgments xiii PART 1 Leadership Fundamentals 1 1 Adversity: Coping with Tough Times 3 2 Authenticity 6 3 Change 9 4 Collaboration and Teamwork 12 5 Communicating for Clarity and Commitment 16 6 Communicating One-on-One 20 7 Communicating with Groups 24 8 Decision Making 28 9 Democratizing the Workplace 30 10 Ethics 32 11 Meetings 35 12 Mistakes: Turning Adversity into Opportunity 37 13 Mistakes: When Others Fail 39 14 Planning 41 15 Problem Solving 46 16 Professionalism 48 17 Teamwork 50 18 Technology 53 19 Ten Traits of Great Leaders 56 Contents vii
PART 2 Life and Career Management 59 20 Balancing Your Life 61 21 Career Development 67 22 Learning and Self-Development 71 23 Learning: Strategies for Senior Executives 73 24 Life: Living Each Moment to the Fullest 77 25 Replacing Yourself 79 26 Setbacks: Overcoming Adversity in Your Career 81 27 Values: A Personal Approach 84 PART 3 Strategic Leadership 87 28 Alliances 89 29 Benchmarking 92 30 Change: Influencing the Future 96 31

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