MELBA - Melba Hernandez 14695 SW 46 Terrace Miami, Florida...

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Melba Hernandez 14695 SW 46 Terrace Miami, Florida 33175 Tel: 305-221-1293 Cell: 305- 283-5391 Email: melbahernandez40@hotmail.com OBJECTIVE Seeking a career position were my professional experience and abilities would be advantageous to the growth of my employer and me. WORK HISTORY 1988 to 2010 Cayman Airways Miami, Florida My duties were: 2004 TO 2010 Reservation/Group agent Evaluate caller's needs and utilize sales techniques to overcome objection and close sale Provide general information about the Cayman Islands and Cayman Airways. Provide costumes and immigration information Quote appropriate airline fares, rules and routing Action customers complaints that irises as result of schedule changes Assist travel agent and costumers with group booking Prepare contracts and collect deposits for group Prepare daily bank deposit and accounts for daily cash float. 1988 to 2004 Adjusting booking levels as required Monitor aircraft routing
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This note was uploaded on 02/14/2011 for the course CALCULUS 2233 taught by Professor Mari during the Spring '11 term at Miami Dade College, Miami.

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MELBA - Melba Hernandez 14695 SW 46 Terrace Miami, Florida...

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