bad news message notes

bad news message notes - (4) Ending: provide alternatives,...

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INDIRECT (1) Buffer: cushions the blow Ex. Your organization is doing an excellent job in its support of……. (2) Body: provide rationale for the bad news that is coming (logical explanation or reasoning behind the bad news) (3) When you break the bad news, it will be a logical outcome based on the rationale you have given above a. Don’t have to flat out say bad news (say we will put you on our list for next year)
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Unformatted text preview: (4) Ending: provide alternatives, end with GOODWILL Sentences must be written positively (cut out negative words as much as possible) Dont make it so positive that the reader can not directly understand the bad news Reference: job application...
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