Chapter_4 - Chapter 4: Listening to Speeches Professor...

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Chapter 4: Listening to Speeches Professor Krueger
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Barriers to Effective Listening People must SELECT to ATTEND to a particular message. We assign meaning to something only after we UNDERSTAND a message. Goal of public speaking is for your audience to REMEMBER your message.
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Barriers to Effective Listening Information Overload Follow a 30/70 balance Build redundancy Personal Concerns Yourself is the biggest distraction Outside Distractions Prejudice
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Receiver Apprehension. Is it Real? Meaning: The fear of misunderstanding or misinterpreting, or of not being able to adjust psychologically to, messages spoken by others. Fight it by being more redundant and use presentation aids.
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Become a Better Listener Adapt to the speaker Interpret the nonverbal messages Avoid jumping to conclusions Be selfish when you listen
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Goals of Listeners Listening for Pleasure Listening to Empathize Listening to Evaluate Listening for Information
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Be a Skillful Listener
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Chapter_4 - Chapter 4: Listening to Speeches Professor...

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