CHAPTER 1,2,3 4 vocab REVIEW - CHAPTER – 1 REV IEW •...

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Unformatted text preview: CHAPTER – 1 REV IEW • Manager – an individual who achieves goals through other people. • Organization- A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goal . (pg 39 ) Mintzberg’s managerial roles Interpersonal Informational Decisional • Planning- A process that includes defining a goals establishing strategy and developing plans to coordinate • Organizing – determining what tasks are to be done who is to do them how the tasks are be grouped who reports to whom and where decisions are to be made. • Leading – a function that includes motivating employees directing others selecting they most effective communication channels and resolving conflicts. • Controlling- Monitoring activities to ensure they are being accomplished as planned correcting any significant deviations. • Technical skills- the ability to apply specialized knowledge or expertise . (pg 41) Allocation of activities by time (pg43) • Human skill- the ability to work with understanding and motivate other people both individual and in groups. • Conceptual skill- The mental ability to analyze and diagnose complex situations. • Organizational behavior OB- A field of study that investigates the impact that individuals groups and structure have on behavior within organizations for knowledge toward improving an organizations effectiveness . (pg43) • Systematic study- looking at relationship attempting to attribute cause and effects and drawing conclusion based on scientific evidence. • Evidence based management (EBM)- the basing of managerial decisions on the best available scientific evidence. • Intuition- A gut feeling not necessarily supported by research .(pg45) Behavioral science(pg47) >Psychology, social psychology, sociology, anthropology • Psychology- the science that seeks to measure explain and sometimes change the behavior of humans and other animals. • Social psychology – and area of psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another. • A major area of study in the field of Social psychology is change-how to implement it and how to reduce barriers to its acceptance. • Sociology- the study of people in relation to their social environment culture . (pg47) • Anthropology- the study of societies to learn about human beings and their activities.- Has helped us understand differences in fundamental values, attitudes, and behavior between people in different countries. • Contingency variables- situational factor variables that moderate the relationship between two or more variables .(pg49) • Workforce diversity- the concept that organizations are becoming more heterogeneous in terms of gender age race ethnicity sexual orientation and inclusion of other diverse groups .(p51) • Positive organizational scholarship- an area of OB research that...
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This note was uploaded on 02/15/2011 for the course BUSI 3720 taught by Professor Jhonson during the Spring '11 term at University of North Texas Health Science Center.

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CHAPTER 1,2,3 4 vocab REVIEW - CHAPTER – 1 REV IEW •...

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