This preview shows pages 1–2. Sign up to view the full content.
This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: and we all know by now making someone feel important is the key to getting them to do what you want. Example: Carnegie speaks of a man named Owen Young who dealt with his employees in a manner which made them feel equivalent to him, even though he was their superior. He would ask their personal opinion on certain matters which would normally be solely his decision. Also, he would never tell his subordinates to do anything, he would suggest . Using phrases such as "you might consider this" and "do you think this would work?" instead of "do this or that."...
View Full Document
This note was uploaded on 02/14/2011 for the course ENC 3250 taught by Professor Sanders during the Spring '11 term at University of Florida.
- Spring '11