Decision Making Lecture Notes

Decision Making Lecture Notes - Decision Making...

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Decision Making Decision -The process of identifying and choosing alternative courses of action to meet the demands of a situation -Response to a problem and/or an opportunity Group Decision Making Group -creativity -acceptance Individual -speed/efficiency Group Decision Making: Conformity -The adjustment of one’s behavior to align with the norms of the group. -Asch Experiments Group Decision Making: Groupthink -Definition -A mode of thinking (blind conformity) that people engage in when they are deeply involved in a cohesive in-group, when the members’ strivings for unanimity override their motivation to realistically appraise alternative courses of action. -Symptoms -Overestimate the group – illusion of vulnerability, belief in inherent morality of the group -Closed mindedness – rationalization of group’s opinion; discounting of conflicting ideas from inside and outside the group -Pressure toward conformity – self-censorship; direct pressure to members who disagree (e.g., scorn, ridicule); protect the group from alternative views (mindguarding); illusion of unanimity Promoting Functional Conflict/Avoiding Groupthink -Promote a culture of healthy dissent – foster an open climate of discussion -Introduce planned conflict -Assign members role as critical evaluators – urge group members to think independently
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ØBring in outside experts for fresh perspectives -Assign someone the role of devil’s advocate -Take time to consider possible effects and consequences of alternative courses of action.
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