Chapter 15

Chapter 15 - Chapter 15: Organizational Culture 2/16/11...

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Unformatted text preview: Chapter 15: Organizational Culture 2/16/11 11:05 PM organizational culture = a system of shared meaning held by members that distinguishes the organization from other organizations set of key characteristics that the org. values o innovation and risk taking o attention to detail o outcome orientation o people orientation o team orientation o aggressiveness o stability -org. culture is descriptive, whereas job satisfaction is evaluative TYPES OF CULTURES numerous cultures dominant culture = the core values that are shared by a majority of the organizations members subcultures = develop in large orgs to reflect common problems, situations, or experiences that members face strong cultures = the organizations core values are both intensely held and widely shared o lower employee turnover o builds cohesiveness, loyalty and commitment o can be a substitute for formalization FUNCTIONS OF CULTURES boundary defining role- distinctions between orgs. conveys sense of identity for members facilitates the generation of commitment to something larger than ones individual self interest enhances the stability of the social system defines rules of the game shared meaning ensures everyone is pointed in the same direction company selects employees who will maintain the image they seek BARRIERS TO CHANGE...
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Chapter 15 - Chapter 15: Organizational Culture 2/16/11...

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