5. Organizational Structure and Culture

5. Organizational Structure and Culture - Organization...

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Unformatted text preview: Organization Structure Defines how job tasks are formally divided, grouped, and coordinated • Organizational Chart o A drawing that represents every job in the organization and the formal reporting relationships between those jobs. • The GWU Organizational Chart Club Ed. – In The Beginning • Determined never to shovel snow again, you decide to establish a new resort business on a South Pacific island accessible to air travelers. The resort is under construction and is scheduled to open one year from now. You decide it is time to draw up an organizational chart for this new venture, called Club Ed. Club Ed. – Seven Years Later • It is now seven years later. Your resort has been wildly successful. Through profits and investment from a silent partner, Club Ed now owns 10 resorts – three in the South Pacific, three in South East Asia, and four in the Caribbean. Club Ed. – Other Departmentalization Options • You and your partners have expanded beyond resorts to also run cruise lines, and theme-parks distributed throughout the 3 regions. • A customer profile shows that almost 45% of your customers are repeat business and are older than 40 years old with families. There is also a 55% segment of younger singles and newlyweds. Product/Service Divisional Departmentalization Customer Divisional Departmentalization Process Departmentalization Mechanistic versus Organic Structures Extreme ends of a continuum. Most organizations are somewhere in between. Functional Hierarchies = mechanistic Boundaryless = organic Questions: 1. Which one of these structures is better suited to operating in a dynamic environment? 2. Can better detect changes in environment? 3. More innovative? Higher levels of creativity and innovation = Organic Quicker to detect changes in the environment = Quicker to respond to changes in the environment = Organic ...
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This note was uploaded on 02/16/2011 for the course BADM 066 taught by Professor Bailey during the Fall '07 term at GWU.

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