Describe the 4 major network applications:
Networks support discovery, communication, collaboration, and Web services. Discovery involves browsing and information retrieval and provides
users the ability to view information in databases, download it, and/or process it. Discovery tools include search engines, directories, and portals.
Networks provide fast, inexpensive communications via e-mail, call centers, chat rooms, voice communications, and blogs. Collaboration refers to
mutual efforts by two or more entities (individuals, groups, or companies) who work together to accomplish tasks. Collaboration is enabled by
workflow systems and groupware.
Differentiate between e-learning and distance learning
E-learning refers to learning supported by the Web. It can take place inside classrooms as a support to conventional teaching, such as when students
work on the Web during class. It also can take place in virtual classrooms, in which all course work is done online and classes do not meet face to face.
In these cases, e-learning is a part of distance learning. Distance learning refers to any learning situation in which teachers and students do not meet
face to face.
Understand the advantages and disadvantages of telecommuting for both employers and employees.
The benefits of telecommuting for employees include less stress, improved family life, and employment opportunities for housebound people.
Telecommuting can provide the organization with increased productivity, the ability to retain skilled employees, and the ability to tap the remote labor
pool. The major disadvantages for employees are increased feelings of isolation, possible loss of fringe benefits, lower pay (in some cases), no
workplace visibility, the potential for slower promotions, and lack of socialization. The major disadvantages to employers are difficulties in supervising
work, potential data security problems, training costs, and the high cost of equipping and maintaining telecommuters’ homes.
Define e-commerce, and distinguish it from e-business.
EC describes the process of buying, selling, transferring, or exchanging products, services, or information via computer networks, including the
E-business is a somewhat broader concept. In addition to the buying and selling of goods and services, e-business also refers to servicing customers,
collaborating with business partners, and performing electronic transactions within an organization.
Differentiate among B2C, B2B, C2C, and B2E electronic commerce:
B2C electronic commerce is EC in which the sellers are organizations and the buyers are individuals; also known as e-tailing. B2C can be pure or part
of a clicks-and-mortar organization. Direct marketing is done via solo storefronts, in malls, via electronic catalogs, or by using electronic auctions. The
leading online B2C service industries are banking, securities trading, job markets, travel, and real estate.
B2B EC is EC in which both the sellers and the buyers are business organizations. The major B2B applications are selling from catalogs and by