tqm - TOTAL QUALITY MANAGEMENT 6-4-01 Logistics Prof. White...

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TOTAL QUALITY MANAGEMENT 6-4-01 Logistics Prof. White
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A new type of structure is being used in many organizations today. That structure is labeled Total Quality Management (TQM). This approach involves guaranteeing that an organization functions with a commitment to quality and continuous improvement in meeting its consumer’s needs. With any type of change there will always be a number of bumps in the road which slow down the processes that can help a company increase its workers’ morale, production levels, profits and overall positive environment in which to conduct business. The pressures of the cutthroat market place has pushed companies’ backs against a wall, and in order to compete on a global scale new ideas have to be explored. The purpose of a TQM program is to amplify the effectiveness of the organization. During an age of downsizing and restructuring, many American companies are determining that they must learn to manage more effectively. The management is running on an older system, which caters to workers that call out more sick days and abuse the companies’ production procedures. Organizational problems decoding means that all members of an organization participate in cultivating a vision and improving the corporate cultures. In any changing program, you must comprehend where you are before you can chart a course leading to where you want to be. Therefore, before executing TQM or another program, it is important to add the total value of the organization in terms of its current quality or performance class and to define the level of performance or quality you wish to achieve. One will never achieve total output for any
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given input, but with simple steps that can add dollars to the bottom line with an increase of production, one can get close. Organization diagnose contributes information which allows a faster reacting organization to emerge: one which can deal proactively with changing emphases. Organization examination is often mentioned as the most critical element in the TQM process. With this technique utilized, a company can measure all aspects of its output in relation to the mass input. These include all external and internal inputs: from the accountant to the delivery truck driver. All members and service providers must be
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This note was uploaded on 02/21/2011 for the course ECON 101 taught by Professor N/a during the Spring '01 term at United States Merchant Marine Academy.

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tqm - TOTAL QUALITY MANAGEMENT 6-4-01 Logistics Prof. White...

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