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Unformatted text preview: HRM Final Exam Review Guide CHAPTER 13 Ranking of occupations based on fatality rates, homicide rates, and highest number of total fatalities o Fishermen o Loggers o Aircraft Pilot o Iron and Steel Workers o Farmers and Ranchers o Roofers o Electrical power line workers o Drivers and sales people o Refuse and recyclables collectors o Law enforcement officers Cause of workplace fatalities o Transportation accidents o Assaults and violent acts o Contact with objects and equipment o Falls o Exposure to harmful chemicals/substances or the environment o Fire and explosions Reasons that US worker fatality rates are high compared to most European countries o The US is #1 in productivity; we work harder and for more hours and we take less vacation; lower levels of unionization Risk factors for accidents in the workplace o Working with animals o Driving/transportation o Contact with hazardous materials o Working with equipment o Safety code violation/lack of compliance o Working outside Risk factors for workplace homicides (taxicab services has the highest rate of homicides) o Location o Shift time o Monetary involvement o Government jobs o Working alone o Public work OSHA & NIOSH what each stands for and the primary purpose of each o OSHA = Occupational Safety and Health Administration Requires employers to maintain records of work related injuries, and calculate accident ratios Has the authority to inspect businesses for compliance with health and safety standards Has the authority to fine businesses for non-compliance with record keeping or violation of health and safety standards o NIOSH = National Institute of Safety and Health Researches and sets that standards for workplace health and safety Which types of workers have the highest incidents of stress o Women o White collar workers o Medical workers Which industries have the highest incidents of stress o Manufacturing industry o Service industry Impact of stress on a business o Higher levels of absenteeism o Lower productivity o Higher turnover rates o Greater healthcare costs o Higher disability costs Physical and psychological problems associated with stress o Cardiovascular disease o Musculoskeletal disorders o Psychological disorders o Workplace injuries o Suicide, cancer, ulcers, immune function SeaWorld Article (different levels of citations) CHAPTER 8 Learning type model and characteristics of each type o Type 1 Learns by listening and sharing ideas Needs to be personally involved Excels in viewing concrete situations from many perspectives Strengths: innovative and imaginative Training Method: small group discussion o Type 2 Learns by thinking through ideas Needs to know what experts think Excels in viewing concrete situations from many perspectives Strengths: creating concepts and models Training: lecture method o Type 3 Learns by testing theory in sensible ways Needs to know how things work; hands on experiences; problem solving Strengths: practical application of ideas...
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This note was uploaded on 02/22/2011 for the course MGMT 374 taught by Professor Richardson during the Fall '11 term at South Carolina.
- Fall '11