interventions

interventions - Levels of Intervention Comm. 466 A. Carol...

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Levels of Intervention Comm. 466 A. Carol Rusaw, EdD
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Review Interventions: changes introduced in organizations systems and processes solve problems meet improvement goals seize opportunities strengthen existing resources
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Organizations as Open Systems Organizations are living and fluid Change in 1 part affects whole Organizations respond both positively and negatively to any change Forms of resistance Argyris: “Defensive Routines”-what is off limits for action; undiscussable
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Organization of Organization All organizations have social, technical, and environmental components “Organization” refers to how they arrange themselves to design goals, plan and structure work, coordinate relationships, and develop capacities to perform
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Five Levels of Organizing Individual: “How do I do my job?” Interpersonal: “How do I interact with others to do my job?” Group: “How do I work through others to accomplish my job?” Intergroup: “How do we do mutual tasks efficiently and effectively?” Interorganizational: “What is ‘best’ for all of us?”
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interventions - Levels of Intervention Comm. 466 A. Carol...

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