Ch 9 Training %26 Ch 10 Development_w1

Ch 9 Training %26 Ch 10 Development_w1 - MGMT 321 Chapters...

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1 MGMT 321 Training and Development of Human Resources
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2 Learning Objectives After this discussion, you should be able to: Define training and discuss why a strategic approach is important. Discuss the four phases of the training process. Explain various delivery approaches. Give an example for each of the four levels of training evaluation. Discuss several career issues that organizations and employees face. Explain why succession planning has become more important. Identify several management development methods.
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3 Discuss your experience and ideas Think about the first few days on your current job… What kind of training did you receive? How did you you “learn the ropes?” What are the characteristics of an effective “new employee orientation?”
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4 Nature of Training Training A process whereby people acquire capabilities to aid in the achievement of organizational goals. Includes both hard and soft skills New Context of Training Organization Competitiveness, Retention Integration of Performance and Training Training is moving “closer to the job” to achieve “real time” learning. Training is using more real-world problems to increase employee learning.
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5 Performance Consulting Figure 9–1
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Developing Strategic Training Plans Strategic Training must: Be aligned with organization’s goals Have measurable outcomes Be justified in terms of costs A strategic training plan deals with the following questions: Is there really a need for the training? Who needs to be trained? Who will do the training? What form (method of delivery) will the training take? How will knowledge be transferred to the job?
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Ch 9 Training %26 Ch 10 Development_w1 - MGMT 321 Chapters...

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