Study Guide Exam 3 - MGMT 321 Fall 2010 Exam 3 Study Guide...

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MGMT 321 Fall 2010 Exam 3 Study Guide Performance consulting (what is it and why is it done) Phases in the training process (what happens during each phase) Types/sources of information you would review during a training needs assessment Learner readiness (aspects of learner readiness and why it is important to assess these aspects) Different types of training delivery methods (e.g. on-the-job training) Levels of training evaluation (what are they, why are they useful) Training evaluation designs (pros/cons of each) Special career issues (e.g., career plateaus, dual-career ladders) Training vs. development (focus of each) Development needs analysis (e.g. assessment centers, psychological testing) The Training and Development Dilemma at Whitney and Company case Chapters 11 – Performance Management and Appraisal Types of performance information managers might use to evaluate performance
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This note was uploaded on 02/21/2011 for the course MANAGEMENT 321 taught by Professor Joshi during the Spring '09 term at George Mason.

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Study Guide Exam 3 - MGMT 321 Fall 2010 Exam 3 Study Guide...

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