4.2 FA10 HW2 Solutions - SCM 3301 Homework#2 Fall 2010...

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SCM 3301 Homework #2 Fall 2010 Page 1 of 9 MULTIPLE CHOICE Q 1 – 20 (3 POINTS EACH) 1. If a sample of items is measured and the mean of the sample is outside the control limits: a. the process is out of control and the cause should be established b. the process is in control, but not capable of producing within the established control limits c. the process is within the established control limits with only natural causes of variation d. the process is monitored closely to see if the next sample mean will also fall outside the control limits 2. Assignable causes of variation: a. are causes of variation that can be identified and removed b. are not as important as natural causes c. are within the limits of a control chart d. depend on the inspector assigned to the job e. are also referred to as "chance" causes 3. The cost associated with reworking a defective product would fall under which classification? 4. The usual purpose of an R-chart is to signal whether there has been a: 5. Which of the following is true of a p-chart?
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SCM 3301 Homework #2 Fall 2010 Page 2 of 9 6. An example of process management tools for continuous improvement includes all of the following except: a. Pareto analysis b. Control charts c. Fishbone diagrams d. Gantt charts e. All of the above are process management tools for continuous improvement
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