Brian janz 2 businessprocessreengineeringbpr

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Unformatted text preview: gement: Process of streamlining business procedures so documents can be moved easily and efficiently •  –  BEFORE: 6‐ to 8‐week process cos6ng $3000 –  AFTER: 1‐week process cos6ng $1000 –  Replaced sequen6al tasks with “work cell” or team approach Produced by Dr. Brian Janz •  2 Business Process Reengineering (BPR) •  Steps in effec6ve reengineering –  Determine which business processes should be improved •  Must avoid becoming good at the wrong process •  Even with effec6ve BPR, majority of reengineering projects do not achieve breakthrough gains because of inadequate change management •  –  Understand how improving the right processes will help the firm execute its business strategy –  Understand and measure performance of exis6ng processes as a baseline Business Process Improvement (BPI) •  Helps firms manage incremental process changes •  Uses process‐mapping tools to: – Iden6fy and document exis6ng processes – Create models of improved processes that can be translated into soOware systems – Measure impact of process changes on key business performance indicators •  Produced by Dr. Brian Janz •  3 BPI (con6nued) •  BPI includes: – Work flow management – Business process modeling nota6on – Quality measurement and management – Change management – Tools for standardizing business processes so they can be con6nually manipulated – P...
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This note was uploaded on 02/24/2011 for the course MIS 7650 taught by Professor Janz during the Spring '11 term at U. Memphis.

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