asking the right questions

asking the right questions - ASKING THE RIGHT QUESTIONS...

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ASKING THE RIGHT QUESTIONS Creating effective questionnaires 1. Phrasing questions: a. Phrase questions so they are easy to understand and concerned with one topic only. b. Avoid ambiguous wording c. Avoid broad, relative terms such as often , a long time , and seldom unless these terms are specifically defined. 2. Easy to understand: a. Make the questionnaire easy to answer. b. Questions that are closed-end, with answer blanks to be checked or circled, facilitate responses and make tabulation easier. 3. Providing for more than one answer: a. Provide for all likely answers. b. Although some questions can be answered by a yes or no, many are somewhere in between. c. Provide for categories such as I don’t know or No opinion . For some questions, allowing for shadings of opinions such as strongly agree , agree , no opinion , disagree , or strongly agree permits more descriptive responses. 4.
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This note was uploaded on 02/25/2011 for the course CIS 268 taught by Professor Pitts during the Spring '08 term at Wallace Community College.

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asking the right questions - ASKING THE RIGHT QUESTIONS...

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