Ch3 Bus 78 - Ch3 Bus 78...

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Ch3 Bus 78 1.  What is culture and how is culture learned?        Culture  may be defined as the complex system of values, traits, morals and customs  shared by a society. Culture teaches people how to behave, and it conditions their  reactions. The important thing is that culture is a powerful operating force that conditions  the way we think and behave          Culture is learned.  People learn to perform certain behaviors through either the  rewards or negative consequences that follow their behavior. When a behavior is rewarded,  it is repeated and the association eventually becomes part of the culture. A simple thank  you from an executive for work performed in a particular manner molds the culture.        Culture is Learned Through Interaction.  Employees learn culture by interacting with  other employees. Most behaviors and rewards in organizations involve other employees. An  applicant experiences a sense of your culture, and his or her fit within your culture, during  the interview process. An initial opinion of your culture can be formed as early as the first  phone call from the Human Resources department. Sub-cultures Form Through Rewards:  Employees have many different wants and needs.  Sometimes employees value rewards that are not associated with the behaviors desired by  managers for the overall company. This is often how subcultures are formed, as people get  social rewards from coworkers or have their most important needs met in their departments  or project teams.
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2.  Describe five major dimensions of culture. Hofstede's Five Dimensions of Culture Human life is organized by cultural assumptions passed on from one generation to the next. Cultures form systems that can be understood by careful observers One well-known way of analyzing human culture is that of Dutch anthropologist, Geert Hofstede, who developed his theories of cross-cultural communication through interviews
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This note was uploaded on 02/26/2011 for the course BUSINESS Bus087 taught by Professor Hidi during the Spring '11 term at West Valley.

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Ch3 Bus 78 - Ch3 Bus 78...

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