Planning to Implement Service Management Green Book)

Planning to Implement Service Management Green Book) -...

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FOREW ORD Organisations are increasingly dependent on electronic delivery of services to meet Customer needs. This means a requirement for high quality IT services, matched to business needs and User requirements as they evolve. OGC's
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This note was uploaded on 02/26/2011 for the course BUSINESS Bus 063 taught by Professor Hidi during the Spring '11 term at West Valley.

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Planning to Implement Service Management Green Book) -...

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