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Chapter 7 MOS Notes � Groups and Teamwork

Chapter 7 MOS Notes � Groups and Teamwork - Chapter...

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Chapter 7 MOS Notes – Groups and Teamwork Group – consists of two or more people interacting interdependently to achieve a common goal…interaction is the most basic aspect of a group Group memberships are very important: groups exert a tremendous influence on us.. social mechanisms in which we gain many beliefs, values, attitudes and behaviors…also important because groups provide a context in which we are able to exert influence on others Formal work groups – groups that organizations establish to facilitate the achievement of organizational goals… channel individual effort in an appropriate direction…most common is a manager with employees that report to that manager Task forces are temporary groups that meet to achieve particular goals Committees are usually permanent groups that handle recurrent assignments outside the usual work group structures Informal groups – groups that emerge naturally in response to the common interests of employees – seldom sanctioned by the organization and their membership often cuts across formal groups (can help or hurt an organization) Typical Stages of Group Development Leaders and trainers have observed that many groups develop through a series of stages over time. Each stage presents the members with a series of challenges they must master in order to achieve the next stage. Forming. Group members try to orient themselves by “testing the waters”. – situation is often ambiguous and members are aware of their dependency on each other Storming. Confrontation and criticism (conflict) occur as members determine whether they will go along with the way the group is developing. – sorting out roles and responsibilities is common Norming. Members resolve the issues that provoked the storming, and they develop social consensus. – interdependence is recognized, norms are established and group becomes more cohesive Performing. The group devotes its energies toward task accomplishment. – characterized by achievement, creativity and mutual assistance Adjourning. Rites and rituals that affirm the group’s previous successful development are common. Members often exhibit emotional support for each other. Punctuated Equilibrium Punctuated equilibrium model - a model of group development that describes how groups with deadlines are affected by their first meetings and crucial midpoint transitions. 1
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Phase 1 . - begins with the first meeting and continues until the midpoint in the group’s existence. First meeting is critical in setting the agenda. Although it gathers information and holds meetings, the group makes little visible progress toward the goal. Midpoint Transition. The midpoint transition occurs at almost exactly the halfway point in time toward the group’s deadline. The transition marks a change in the group’s approach, and how the group manages it is critical for the group to show progress.
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