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Mos Nov 11th notes

Mos Nov 11th notes - Chapter 4 Job Satisfaction Empowerment...

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Chapter 4 – Job Satisfaction Empowerment – leads to job satisfaction The real employee empowerment is not about sharing your power, it is about unleashing their power. Giving: true management Inspire, challenge imagination Encourage, energize, coach Delegate authority Provide resources Provide incentives and growth opportunities Receiving: Help your people to get rid of the ’employee’ mentality Treat all employees as owners Empathize, share their feelings Listen to your people Implement their ideas Perception, Attitudes and performance Perception: based on what the senses allow us to experience – but interpreted individually Attitudes: a way of behaving or thinking Performance: increased output from workforce through increased job satisfaction Burnout – you don’t care anymore about anything (attitude of hopelessness), need to change perception in order to alter this bad attitude Values and Attitudes
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