MGT 210 Week 5 Assignment Exercise 10-2 OJT

MGT 210 Week 5 Assignment Exercise 10-2 OJT - Exercise...

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Exercise 10-2: OJT 1 Exercise 10-2: OJT Your Name Axia College of University of Phoenix
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Exercise 10-2: OJT 2 An important part of any business is the ability to adequately train new employees in all aspects of the job requirements. A good orientation program will help to ensure new employees are up to speed faster and will better align them into positions in the organization in that the need is greater. With this in mind, I have designed a three day training and orientation plan to completely and effectively train new salesclerks. Training will start at 8:00a.m. and last until 5:00p.m. every day for a period of three days. When new hires arrive, they will be given an outline of the training process that briefly describes items to be covered during training, an employee handbook, and all required paperwork. Each section of the training process will be explained in detail by the supervisor. Below is an outline of a three-day orientation and training session that is to be handed out to each new employee before the orientation and training process begins.
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Exercise 10-2: OJT 3 New Hire - Orientation Process Orientation - Day One New Employee Orientation 1. Welcome new employees. 2. Introduce new employees to each other. 3. Explain all duties and responsibilities. 4. Explain the nature of the job. 5. Explain conduct and performance policies. 6. Tour the facility. 7. Understanding of job performance criteria. Orientation - Day Two Computer Instruction Training 1. Professionalism. 2. Customer service. 3. Product knowledge. 4. Cash register and company operations. 5. Observe performance. Praise and correct errors.
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Exercise 10-2: OJT 4 Orientation - Day Three Performance 1. Cash register training. 2. Roll play. 3. Certificate of training. 4. Scheduling and starting hours.
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Exercise 10-2: OJT 5 New Hire - Orientation Procedure Day One - New Employee Orientation The purpose of orientation is to reduce employee anxiety and turnover rate and to improve employee attendance, performance, and over-all job skills. First impressions of the company are made the first day, so begin by welcoming new employees to the organization and introduce new employees to each other. Explain the nature of the job, all duties and responsibilities, and job performance criteria. Review the conduct and performance policies booklet and explain that the booklet does not cover every possible issue, but gives basic principles to guide new employees. Make sure all employees understand the material and offer to answer any questions that he or she may have. After all questions have been answered tour the facility. While touring the facility discuss the importance of using caution signs on wet floors, keeping the floor clear of hazards, how to safely stock items on shelves, and how to become familiarized with the location of products. When the storage area is reached, explain the proper use of all safety equipment and how to handle any chemicals used for cleaning. Make sure all employees understand the process and offer to answer any
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MGT 210 Week 5 Assignment Exercise 10-2 OJT - Exercise...

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