Unformatted text preview: the people being laid off to create these outsourced call centers? Refutation: They will be offered a transfer to another comparable Assumption: It helps a company to minimize cost and maximize efficiency in order to raise profit margins. Backing: Many other companies with the same business structure and consumer base have shown an increased profit margin from outsourcing their call centers which, in turn, increases their efficiency...
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- John Hebson, higher profit margin., Outsource John Hebson, increased profit margin