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Unformatted text preview: should improve their sale in Jamaica and Bahamas because they have enough experience. • Expanding their customer service such as offering telephone banking or easy access in the internet can boost their competitive advantage. • Build strong government and customer relationship. • Focus in retail, small business and merchant service in Jamaica. Because their successful strategy in all the West Indies build in this. • Scan and monitor the external environment. This will help them to be ready for unexpected changes....
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- Spring '10
- credit card sale, introduce vehicle loan, Build strong government