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L08.PZ4 - Patterns of empathy in online communication for...

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Ulrike Pfeil | Centre for HCI Design | City University London Patterns of empathy in online communication for older people
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Ulrike Pfeil | Centre for HCI Design | City University London Overview Background information Online communities Older people Empathy Study Aims and objectives Methods and Tools for analysis Findings Follow-up study Important issues in Internet research
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Ulrike Pfeil | Centre for HCI Design | City University London Online communities Emphasis on components of online communities People Purpose Policies Software Emphasis on social interaction within online communities Support Empathy Friendship
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