Success_Pitfalls_2010

Success_Pitfalls_2010 - IT systems success factors and...

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IT systems – success factors and pitfalls Bengt Sandblad http://www.it.uu.se/research/hci
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Success and failure Institutionen för informationsteknologi | Människa-datorinteraktion | http://www.it.uu.se/research/hci/ IT – success or failure? Some IT projects are successful Other IT projects are complete or partial failures Why do some succeed and other fail? Explanations? What can we learn about How to succeed? Success factors? What to avoid? Pitfalls?
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Success and failure Institutionen för informationsteknologi | Människa-datorinteraktion | http://www.it.uu.se/research/hci/ The role of usability How important is usability for success or failure? Can a non-usable system be successful? How can one succeed to have a focus on usability when developing information systems?
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Success and failure Institutionen för informationsteknologi | Människa-datorinteraktion | http://www.it.uu.se/research/hci/ Failures…. IT-haveri kostar 155 miljoner (IT-failure costs SEK 155M. ..) Publicerat 2009-01-31 Försäkringskassan har lagt hundratals miljoner kronor på ett nytt IT-system. Pengar som nu delvis anses vara kastade i sjön. I ett PM till regeringen skrivs värdet på investeringen i ett självbetjäningssystem ner med 155 miljoner kronor. Samtidigt begär Försäkringskassan 950 nya miljoner för 2009.
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Success and failure Institutionen för informationsteknologi | Människa-datorinteraktion | http://www.it.uu.se/research/hci/ Success and failure? How to define success and failure? Different ”stake holders”, (intressenter). What is success to one, can be a failure to another. ... Or. ....?
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Success and failure Institutionen för informationsteknologi | Människa-datorinteraktion | http://www.it.uu.se/research/hci/ Assignment 5 The assignment should: Summarize what is known about successful IT projects and IT failures
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This note was uploaded on 03/01/2011 for the course 1MD 021 taught by Professor Bengtsandblad during the Fall '10 term at Uppsala.

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Success_Pitfalls_2010 - IT systems success factors and...

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