West Coast University Case Study

West Coast University Case Study - 20 minutes 5 minutes 25...

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_x000D_ Average Patient Arrival Time for Walk-Ins Clinic Time by HourMonday Tuesday Wednesday Thursday Friday 8am-9am 13 13 12 11 10 9am-10am 12 12 11 10 9 10am-11am 12 12 10 9 8 11am-12pm 12 12 11 10 9 12pm-1pm CLOSED CLOSED CLOSED CLOSED CLOSED 1pm-2pm 13 12 11 10 10 2pm-3pm 12 12 10 10 9 3pm-4pm 8 8 7 7 7 4pm-5pm 3 3 3 2 2 Total 85 84 75 69 64 Average Interarrival Time for Walk-ins Clinic Time by HourMonday Tuesday Wednesday Thursday Friday 8am-9am 0.0769 0.0769 0.0833 0.0909 0.1000 9am-10am 0.0833 0.0833 0.0909 0.1000 0.1111 10am-11am 0.0833 0.0833 0.1000 0.1111 0.1250 11am-12pm 0.0833 0.0833 0.0909 0.1000 0.1111 12pm-1pm CLOSED CLOSED CLOSED CLOSED CLOSED 1pm-2pm 0.0769 0.0833 0.0909 0.1000 0.1000 2pm-3pm 0.0833 0.0833 0.1000 0.1000 0.1111 3pm-4pm 0.1250 0.1250 0.1429 0.1429 0.1429 4pm-5pm 0.3333 0.3333 0.3333 0.5000 0.5000 Average Service Rate Medical Assistant 3.5 minutes Clinician (MD/NP)
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Unformatted text preview: 20 minutes 5 minutes 25 minutes Total Average Service Rate(60 min/hour)/(25 min/pat) = 2.4000 patients/hr Total of MD & NP 16 at 480 hours/week Average Service Time 0.4167 _x000D_ Utilization Rate Time by HourMonday Tuesday Wednesday Thursday Friday 8am-9am 5.4167 5.4167 5.0000 4.5833 4.1667 9am-10am 5.0000 5.0000 4.5833 4.1667 3.7500 10am-11am 5.0000 5.0000 4.1667 3.7500 3.3333 11am-12pm 5.0000 5.0000 4.5833 4.1667 3.7500 12pm-1pm CLOSED CLOSED CLOSED CLOSED CLOSED 1pm-2pm 5.4167 5.0000 4.5833 4.1667 4.1667 2pm-3pm 5.0000 5.0000 4.1667 4.1667 3.7500 3pm-4pm 3.3333 3.3333 2.9167 2.9167 2.9167 4pm-5pm 1.2500 1.2500 1.2500 0.8333 0.8333...
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This document was uploaded on 03/02/2011.

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West Coast University Case Study - 20 minutes 5 minutes 25...

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