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Chapter - s are specific aptitudes that contribute to...

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Chapter#1 Organizational Behavior: the study of human behavior in the workplace, the interaction between people and the organization, and the organization itself. Benefits of studying organizational behavior Develop skills to function effectively in the workplace. Grow personally through insight into human behavior. Improve individual and organizational effectiveness The Hawthorne Studies at Western Electric Originally intended as a study of the effects of environmental changes on productivity. The Hawthorne Effect —the tendency of people to behave differently (perform better) when they receive attention. Chapter#2 Intelligence: Is the capacity to acquire and apply knowledge, including solving problems. Explain the standard theory of intelligence: Intelligence consists of general cognitive factors ( g ) and special factors ( s ) High scores on g are associated with good scholastic performance and success on the job. Special factors (
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Unformatted text preview: s ) are specific aptitudes that contribute to mental aptitude and enhance the enjoyment of work associated with that aptitude. Explain the Triarchic theory of intelligence: Analytical Traditional type of intelligence focused on problem solving involving abstract reasoning. Creative Intelligence needed for imagination and combining things in novel ways. Practical “Street smarts” needed to adapt to the environment. What is emotional intelligence: Understanding of one’s own feelings, having empathy for others, regulating emotions What is personality? Is the persistent and enduring behavior pattern of an individual as expressed in a variety of situations. What are the 7 major personality factors: • Extraversion/Introversion • Emotional stability/Neuroticism • Agreeableness • Conscientiousness • Openness to experience • Self-monitoring of behavior • Risk taking and thrill seeking...
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