Unformatted text preview: think that tips are optional. For servers, however, tips are 80 percent of their income. In a recent New York Times article, some restaurants—like the famous Coach House Restaurant in New York—automatically add a 15 percent tip to the bill. In Santa Monica the Lula restaurant prints “gratuity guidelines” on checks, showing customers what a 15 or 20 percent tip will be. Recently, American Express developed a gratuity calculation feature on its terminals. This means that diners don’t even have to do the math! Can we count on you to adopt mandatory tipping guidelines for the restaurant? This will enable servers to not worry about their tip expectations after a customer leaves. Sincerely, Brittany Smith Dolphin Watch Server BS Enclosure...
View Full Document
This note was uploaded on 03/05/2011 for the course AFH 3000 taught by Professor Gomez during the Spring '11 term at FIU.
- Spring '11