Chapter8Quiz

Chapter8Quiz - a. new-car dealer. b. used-car dealer. c....

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Name__________________________________________ Date_______________________ CHAPTER 8 QUIZ TRUE-FALSE __ __ _1. The first phase in a purchasing decision is gathering information. ____ _2. Consumer information from business organizations is usually the most objective type of data available to help in a buying decision. ____ _3. National name products usually cost more than store brands or generics. ____ _4. An express warranty is usually in a written form. ____ _5. Most consumer complaints are resolved with the use of a government agency or by taking legal action. MULTIPLE CHOICE __ __ _6. A(n) __________ warranty covers most repairs of a product. a. limited b. implied c. full d. express ____ _7. The highest prices for used cars are usually at a
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Unformatted text preview: a. new-car dealer. b. used-car dealer. c. private-party sale. d. public auto auction. ____ _8. When leasing a motor vehicle, the capitalized cost refers to the a. security deposit. b. residual value. c. interest rate. d. price of the vehicle. ____ _9. A legally binding decision by a third part is a. arbitration. b. mediation. c. a legal society. d. a pre-paid legal service. ____ _10. __________ are publicly supported community law offices that provide legal assistance to consumers who cannot afford their own attorney. a. Small claims court b. Class action suits c. Legal aid societies d. Legal clinics...
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Chapter8Quiz - a. new-car dealer. b. used-car dealer. c....

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