CRISIS - charge and convinced the limousine driver to leave...

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CRISIS MANAGEMENT During the morning of the eighteenth, approximately six hours prior to the beginning of the ceremony, the groomsmen and a portion of the bridal party took the rented limousine to have an early brunch in the city of St. Petersburg. Upon leaving the restaurant at approximately 12:30 p.m., the limousine driver backed into a parked taxi. The taxi driver was not to be found and the time ticked slowly away as the groomsmen and bridal party became very anxious to get back to the resort and prepare for the wedding. The limousine driver initially refused to leave the site of the accident without first speaking to the taxi driver. But at 1:00 p.m. the best man took
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Unformatted text preview: charge and convinced the limousine driver to leave a note and the company’s insurance information underneath the windshield wiper. There were minimal damages to either vehicle, and both were operable to drive away from the scene of the accident. The limousine company was paid in full for the weekend prior to the limousine’s arrival, so the limousine driver was on the wedding party’s time. With only one half hour wasted, the bride and groom were perturbed that their respective wedding parties were late for grooming and dressing, but everything occurred on time concerning the ceremony and reception. Crisis averted. PIA AND GIOVANNI 36...
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This note was uploaded on 03/05/2011 for the course TOUR 190 taught by Professor Daniels during the Fall '09 term at George Mason.

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