notes 15 - Interpersonal Communication The Basics Lecture...

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Interpersonal Communication The Basics Lecture Material by Kevin Skidmore Listening Advising response – to help by offering a solution Ambushing – a style in which the receiver listens carefully in order to attack Analyzing response – helping style in which listener offers interpretation of speakers message Attending – process of filtering out some messages and focusing on others Counterfeit questions – questions that disguise speakers true motives, does not include genuine desire to understand other person Defensive listening – response style in which receiver perceives speakers comment as an attack Hearing – physiological dimension of listening Insensitive listening – failure to recognize the thoughts or feelings that are not directly expressed by a speaker; instead, accepting the speakers words at face value Insulated listening – a style in which the receiver ignores undesirable information Judging response – a reaction in which the receiver evaluates the senders message either
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notes 15 - Interpersonal Communication The Basics Lecture...

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